Return Policy

RETURNS:

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at serpentynefyreboutique@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:

( Serpentyne Fyre is currently in the process of moving, Please email for a return request:  serpentynefyreboutique@gmail.com )

Serpentyne Fyre

Attn: Returns:

Email for return requests:

Please note, that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS:

If you have any questions concerning our return policy, please contact us at:

serpentynefyreboutique@gmail.com